Missouri Attorney General Josh Hawley issued a scam alert on Oct. 18, warning Missouri residents about a new telephone scam. His office has received numerous complaints from Missouri residents after being contacted by would-be scammers claiming to represent the Social Security Administration.

Missouri Attorney General Josh Hawley issued a scam alert on Oct. 18, warning Missouri residents about a new telephone scam. His office has received numerous complaints from Missouri residents after being contacted by would-be scammers claiming to represent the Social Security Administration.

People reported receiving a phone call from someone telling them that their Social Security benefits had been suspended, and they must call back in order to fix the problem. When consumers returned the call they are asked to provide personal information that the scammer can then use to commit identity theft or other fraud. Examples of the types of information these scammers might request include: Social Security number, date of birth and address.

The attorney general warned citizens not to provide personal information over the telephone unless absolutely certain about who is on the other end of the line. When the Social Security Administration calls individuals, the agency has typically contacted the person previously via mail. Anyone who receives a call from someone claiming to be from the Social Security Administration should hang up and contact the agency using their real telephone number, 800-772-1213.

If anyone receives a suspicious call from someone claiming to be from the SSA, they should report that information to the Office of Inspector General at 800-269-0271 or online at https://oig.ssa.gov/report. For information a phone call or any other type of communication claiming to be from the SSA, contact any SSA office or call SSA’s toll-free customer service number at 800-772-1213 to make sure it is legitimate, or contact the Missouri Attorney General’s Office at 866-289-9633. If someone becomes a victim of this scam, this should be reported to any FBI field office or the Missouri Attorney General’s Office at 800-392-8222.